Whenever I do online shopping, I usually read reviews about the online shop first. When the reviews are too bad, it just follows that I should stay away from that shop, right? However, there are times when I'm too excited to place an order that I unconsciously forget to even bother searching for reviews. With that said, I admit that when I decided to buy a cellphone from Lazada Philippines last month, it didn't even occur to me to read reviews about them first. One factor perhaps was they looked so established and trustworthy. (and the "free shipping" thing is so tempting. lols) It's only until few minutes ago did I know that there are bad reviews about them. If I had read them before, I might have not bought from them.
In order to shed some light to others who are still confused whether they could trust Lazada or not, let me share my experience with them.
It was December 6 of last year when I placed my order on their website. I ordered a Cherry Mobile Flare 2.0 for my father. Before that, I already looked at other sellers' sites to see if they did offer the said item at a lower price. Unfortunately, they didn't; mall's price for it was around 4,500php, at Kimstore it was 3,999php exclusive of shipping and I didn't know any other place where I could order it. lols. :p Lazada's price for it was 3,999php too and they ship for free. Plus, they gave me a 200php voucher for signing up on their site. In short, I saved a little when I chose to transact with them.
They offer different methods in paying an order. See below:
I don't have a credit card, my Paypal has no money and it is a hassle to go to the bank to deposit payment so I just chose Cash On Delivery. As per their instruction, I left an authorization letter and a valid ID to my representative who would transact with them in case I wasn't home when they deliver the item. They sent me updates thru email about my order, which is good.
Note: A lot of reviews said it is risky to use a credit card. It would be better if you'll just choose Cash on Delivery too. :)
Four or five days later, the item was delivered. It was quick in my opinion since it was a Friday when I placed my order. My father's Cherry Mobile Flare 2.0 was in good shape and works great. They also gave a printed receipt and an instruction on how to return the item (in case I have to). After about a week, I received a call from them asking whether I already received the item or if there were any problems. It's nice that they have an after-sales support. (If that's what it's called.) :p
They also sent me another 300php voucher as a token for buying on their site. I have yet to use it as I am still undecided what to purchase next.
Overall, I had a positive Lazada Online Shopping experience and I might transact with them again one day.
Disclaimer: I am not connected nor paid by Lazada Philippines to write this review. :)
Have you bought something from them too? How was your experience? Share them in the comment box below!